ABSTRACT
This research aims to present the context and impact that the Thai education system has experienced from the COVID-19 pandemic in Thailand. It consists of three research objectives: (1) to study the context of the impact on academic achievement from the COVID-19 pandemic in higher education, (2) to develop a model for clustering the academic achievement of students in higher education during the COVID-19 pandemic in Thailand, and (3) to compare the academic achievement of students in higher education during the COVID-19 pandemic in Thailand. The research data were 43,230 transactions (1961 students) from four educational programs at the Faculty of Business Administration and Information Technology, Rajamangala University of Technology Tawan-ok, the results showed that the context of the impact on the education system among tertiary learners has decreased in the number of graduates during the COVID-19 pandemic. However, students graduating during the COVID-19 pandemic in Thailand had higher levels of academic achievement than those in normal circumstances. The findings reflect those learners who achieved academic achievement during the COVID-19 pandemic were more persevering and tolerant than those in the traditional system. © 2023, The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.
ABSTRACT
Following the restrictions on movement imposed during the COVID-19 pandemic, the greater demands placed on physicians and many healthcare infrastructures, a large number of health teleconsultation platforms have emerged around the world. The aim of this paper is to obtain a better understanding of the acceptance of teleconsultation platforms by patients. To this end, a survey of 1273 patients was carried out using a teleconsultation platform during the pandemic period in France (from 9 July to 29 October 2020). The questionnaire mobilized existing scales to measure Satisfaction, Perceived Justice and, finally, the intention to disseminate by Word-Of-Mouth (WOM). Data were analysed using a Partial Least Squares approach. The study confirms the impact of Distributive, Informational and Procedural Justice on Satisfaction and the impact of Distributive and Informational Justice on WOM. The findings emphasize the influence of Satisfaction on WOM. The results detect a mediating effect of Satisfaction on WOM and moderating effects of gender, age and long-standing use. This research contributes to both theoretical and practical COVID-19 research and may be used by healthcare professionals to develop teleconsultation services, one of the means of supporting interaction and satisfying patients' treatment requirements during the pandemic. © The Author(s) 2023.
ABSTRACT
Educational Technology (EdTech) has evolved. The technological advancements over the years provide new avenues for students to process content and expand critical thinking (Lakhana, 2014). Due to the COVID-19 pandemic, integrating technology has become an essential element of every teacher's instruction. The purpose of this study is to explore the perceptions of experienced teachers regarding the integration and impact of technology on student learning. The goal of this study is to discover ways to improve the experience of educational technology within the classroom and to support educators who are implementing educational technology. I sought to explore the perspectives of educators with more than fifteen years of experience due to their depth and breadth of knowledge, skills, and strategies in teaching. With their experiences involving access and implementation of educational technology, the intention is to focus on shedding light on how to support teachers' use of technology to increase student visible learning. Participant data was guided by Davis' Technology Acceptance Model and Magana's Theory of Disruptive Classroom Technology and T3 Framework to examine how teachers used technology and what influenced them to integrate EdTech into their classrooms. This study has implications that will support teacher integration of technology to improve the classroom experience and student learning. Teachers are willing and able to integrate technology into their classrooms if they have a supportive environment that includes a clear plan, professional development, and a support system. (PsycInfo Database Record (c) 2022 APA, all rights reserved)
ABSTRACT
Disaster risks are increasing and changing their nature. The global risk landscape is evolving as new risks – many of them arising from cascading and inter-connected hazards – are arising. While significant achievements have been made to reduce loss of lives, economic and asset damages are still on the increasing trend. G20, which started as the major economic group meeting, has emerged over years as an influential political forum. While there have been several attempts to bring disaster risk reduction agenda to G20, the issue has not been addressed in a comprehensive and sustained manner. A new working group on Disaster Risk Reduction has been established under India's Presidency. This paper analyzes G20 and DRR risk reduction agenda's evolution, provides insights on India's contribution to the thematic area, and suggest future interventions required at G20. While Indian Prime Minister's 10-points agenda sets the future DRR interventions targets, India's leadership in DRR can be seen in terms of local level risk management framework, resilient infrastructure, financing of disaster risk management, social protection, people's engagement, and resource management. In addition to that, response to COVID-19 through the Disaster Management Act has set up a new milestone for multi hazards and all hazards risk management, including complex and cascading risks. Five specific areas that are urgently required are: 1) investment in resilient infrastructure, 2) digital infra and data management protocol, including open data, open governance, 3) use of disruptive and emerging technologies, 4) enhancement of technology transfer and market creation through private sector involvement, and 5) fostering youth innovation and entrepreneurship in DRR. This will help not only the G20 nations, but also contribute to other vulnerable countries and communities. © 2023 The Authors
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Advancement in technology in the digital era is changing the way businesses used to work. Technology is bringing new opportunities on one hand for the companies and challenges on the other hand that should be carefully delt with. Expectations of the customers are changing with the advancement of technology. Today the customer is becoming more tech oriented and prefers product that are tech savvy too. The distribution of the products has also changed drastically. Many digital channels have emerged in the past few years that aims to provide faster services to the customers and helps in saving cost.The challenges get further compounded with the happening of the COVID-19 Pandemic. The operations of the organizations are getting digitalized and the speed with which these are getting transformed is phenomenal. Emerging technologies like Artificial Intelligence (AI), Machine Learning (ML), Virtual Reality (VR), Augmented Reality (AR), Internet of Things (IoT), Robotic Process Automation (RPA) and Block chain are playing a bigger role in these transformations. Insurance industry is also leveraging the benefits of these technologies especially in improving the value chain of insurance. The objectives of the study were to highlight the process of Digitalization in Insurance;to identify the Disruptive and emerging technologies used by the insurer;and to highlight the role of disruptive technologies in improving the value chain of insurers. This paper highlights the way insurance industry is getting digitalized and how these technologies can improve the value chain of insurance. The paper will help understand the various issues in the value chain of insurance and how the emerging technologies can help the insurers in improving their processes leading to the improvements in their value chain. © 2022 IEEE.
ABSTRACT
Disaster risks are increasing and changing their nature. The global risk landscape is evolving as new risks – many of them arising from cascading and inter-connected hazards – are arising. While significant achievements have been made to reduce loss of lives, economic and asset damages are still on the increasing trend. G20, which started as the major economic group meeting, has emerged over years as an influential political forum. While there have been several attempts to bring disaster risk reduction agenda to G20, the issue has not been addressed in a comprehensive and sustained manner. A new working group on Disaster Risk Reduction has been established under India's Presidency. This paper analyzes G20 and DRR risk reduction agenda's evolution, provides insights on India's contribution to the thematic area, and suggest future interventions required at G20. While Indian Prime Minister's 10-points agenda sets the future DRR interventions targets, India's leadership in DRR can be seen in terms of local level risk management framework, resilient infrastructure, financing of disaster risk management, social protection, people's engagement, and resource management. In addition to that, response to COVID-19 through the Disaster Management Act has set up a new milestone for multi hazards and all hazards risk management, including complex and cascading risks. Five specific areas that are urgently required are: 1) investment in resilient infrastructure, 2) digital infra and data management protocol, including open data, open governance, 3) use of disruptive and emerging technologies, 4) enhancement of technology transfer and market creation through private sector involvement, and 5) fostering youth innovation and entrepreneurship in DRR. This will help not only the G20 nations, but also contribute to other vulnerable countries and communities.
ABSTRACT
Educational Technology (EdTech) has evolved. The technological advancements over the years provide new avenues for students to process content and expand critical thinking (Lakhana, 2014). Due to the COVID-19 pandemic, integrating technology has become an essential element of every teacher's instruction. The purpose of this study is to explore the perceptions of experienced teachers regarding the integration and impact of technology on student learning. The goal of this study is to discover ways to improve the experience of educational technology within the classroom and to support educators who are implementing educational technology. I sought to explore the perspectives of educators with more than fifteen years of experience due to their depth and breadth of knowledge, skills, and strategies in teaching. With their experiences involving access and implementation of educational technology, the intention is to focus on shedding light on how to support teachers' use of technology to increase student visible learning. Participant data was guided by Davis' Technology Acceptance Model and Magana's Theory of Disruptive Classroom Technology and T3 Framework to examine how teachers used technology and what influenced them to integrate EdTech into their classrooms. This study has implications that will support teacher integration of technology to improve the classroom experience and student learning. Teachers are willing and able to integrate technology into their classrooms if they have a supportive environment that includes a clear plan, professional development, and a support system. (PsycInfo Database Record (c) 2022 APA, all rights reserved)
ABSTRACT
Purpose: The COVID-19 pandemic impacted the food and beverage sector very severely. The complete breakdown of the supply chain and lack of customers was particularly challenging for start-ups in the industry. Those that survived were the ones who made a timely and smooth transition in business models to become more technology driven. However, the issues faced and the ground realities of the extent of struggle that these start-ups went through are less understood in the scholarly literature, with most accounts being anecdotal. The purpose of this paper is to address these issues. Design/methodology/approach: The present study attempts to bridge this gap by conducting a qualitative study to collect data from 35 owners/employees of food and beverage start-ups and using the grounded theory approach to code it and identify key themes. Findings: Content analysis of the 35 responses revealed three main themes: the impact of the COVID-19 pandemic on operations of food and beverage start-ups, challenges due to the onset of the COVID-19 pandemic and combating the pandemic, divided into seven subthemes: differences in operations pre- and post-COVID, key changes experienced in operations post-COVID, problems arising in operations due to the pandemic, problems in the use of digital marketing due to the pandemic, problems in the use of technological platforms due to the pandemic, using innovative approaches and technological innovations and using disruptive technologies. Originality/value: The study contributes novel insights by investigating the changes experienced by food and beverage start-ups due to the pandemic, the innovations introduced by them and the perception about the role of disruptive technologies in their postpandemic operations of food and beverage start-ups. © 2022, Emerald Publishing Limited.
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Artificial intelligence technology brings wide impacts on several dimensions. The impact on the education system is that educational technology has been disrupted, it radically changed the paradigm of learning management. Therefore, this research aimed to study the paradigm shift of the education system focusing on the deployment of artificial intelligence technology to support the learning model in the era affected by the COVID-19 pandemic. There are two research objectives: (1) to study an appropriate self-regulated learning model with data mining techniques for designing appropriate online learning management, and (2) to study the learning achievement factors of learners by applying blended learning and self-regulated learning techniques. The samples were 26 students at the University of Phayao who enrolled in the course 221203 Technology for Business Application in the 2nd semester of the academic year 2020. The research tool is a statistical analysis and machine learning tool. It consists of analyzing pre-test scores, post-test scores, midterm scores, final scores, academic achievement, clustering analysis, and clustering performance. As a result, it found that learners had five reasonable clusters for the academic achievement learning model. The results specified the different learning styles of the learners in two dimensions including online and offline scenarios. Therefore, in future work, the researcher looks forward to performing research in the scope of identifying the suitability and the necessity of converting the face-to-face learning model to a fully online learning model. © 2022, International Journal of Emerging Technologies in Learning. All Rights Reserved.
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Purpose>This study aims to identify the challenges in the healthcare industry as it adopts an omnichannel setup in an emerging economy context. Further, the study determines the scope of blockchain in addressing these challenges.Design/methodology/approach>The study uses a qualitative approach to understand the challenges in the omnichannel healthcare industry and know the scope of blockchain in building an omnichannel healthcare system. In the first stage, it did an in-depth analysis of the extant literature, followed by a Delphi study with 24 healthcare experts.Findings>The study presents the current challenges in the omnichannel healthcare sector in an emerging economy. Further, it develops a novel conceptual framework for blockchain adoption in the omnichannel healthcare industry. The study also presents propositions that will help healthcare service providers enhance decision-making concerning the adoption of blockchain in the healthcare industry.Research limitations/implications>The research results may lack generalizability due to the exploratory approach and emerging economies context. Theoretically, in this study, the authors extend the theory of swift trust and organization information processing theory in an omnichannel healthcare context.Practical implications>The propositions provided in this paper can help healthcare managers make strategic decisions on the scope of adoption of blockchain for omnichannel healthcare.Originality/value>This study explores the understudied area of challenges in omnichannel healthcare and the scope of blockchain for omnichannel healthcare in an emerging economy context.
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Learning outcomes: The learning outcomes are follows: critically assess the impact of disruptive technologies, such as automation, on the organisation, its processes and employees;evaluate the structural changes required within the organisation to prepare for digital transformation;apply change models to the unique challenges associated with disruptive technologies;and recommend solutions for the organisation to proceed with the implementation of disruptive technologies, while keeping employees central to the change. Case overview/synopsis: The Dimension Data automation case provides students and executives with a glimpse of the future that organisations and employees must prepare for. The case starts out with the protagonist and product owner of digital at Dimension Data, Andrew Harmse, reflecting on his three-year automation journey within the Automation Centre of Excellence. The world of automation is growing exponentially, and Andrew’s team will have to support the organisation as they scale up their automation journey and navigate the uncertain future of an increased, blended human-robot workforce. Individual employee reactions, positive and negative, will have to be balanced with the opportunities that ever-changing technology enables. The case focusses on the themes of digital transformation, digital disruption, change management and the very real factors to consider when faced with decision-making on automation as the world is constantly changing. The COVID-19 pandemic has forced organisations to relook processes and increase investment in technologies that enable digital client engagement and servicing, considering social distancing requirements. Automation at dimension data has been largely internally focussed, but there is a drive to increase delivery for clients. Andrew’s team will have to guide organisations through the journey and continuum of changes and uncertainties, such as large- scale unemployment and robot ethics. Complexity academic level: The target audience for this teaching case are postgraduate and Master level students, specifically Master of Business Administration (MBA) students as well as Executive Education courses. Students who are responsible for making strategic decisions that impact the future of their organisations as well as students with an interest in the role of technology in the future will benefit from the case. Supplementary materials: Teaching notes are available for educators only. Subject code: CSS 6: Human Resource Management. © 2022, Emerald Publishing Limited.
ABSTRACT
In December 2019, the world learned about the first outbreak of the novel coronavirus (COVID-19) that first broke out in Wuhan, China. This limited outbreak in a small province of China has rapidly evolved into a global pandemic that has led to a health and economic crisis. As millions of individuals have lost their lives, others have lost their jobs due to the recession of 2020. While the skills and educational mismatch have been a prevalent problem in the UAE labor market, it is logical to assume that the global pandemic has likely increased this problem's extent. Therefore, there is an urgent need to adopt an agile, innovative solution to address the upcoming challenges in the labor markets due to the lack of skilled resources and the fear of future work amid the COVID-19 pandemic. Since industry and academia have identified skills and educational mismatch as a complex and multivariate problem, the paper builds a conceptual case from a system engineering perspective to solve this problem efficiently. Based on the literature reviewed related to disruptive technologies and labor market management systems, the paper proposes a new implementation approach for an integrated labor market information system enabled by the most widely used disruptive technologies components in the UAE (Machine Learning, AI, Blockchain, Internet of Things, Big Data Analytics, and Cloud Computing). The proposed approach is considered one of the immediate course of actions required to minimize the UAE economy’s negative impact due to the presence of the skills and educational mismatch phenomena.
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Disruptive technologies have been recognized as a key facilitator of the Covid-19 pandemic response and recovery efforts. Therefore, they have recently gained increased attention. However, due to the novelty of this research area, there is the lack of knowledge. Therefore, the main of the paper is to a provide bibliometric analysis on Covid-19 and disruptive technologies research with the focus on their application across different scientific areas. Bibliometric analysis is based on the Scopus database that contains 2353 documents published until July 2021. In this context, several innovative bibliometric approaches are applied. The results show that most of the research has been conducted within Physical Sciences, while Health Sciences are identified to have the most prominent scientific impact, as further confirmed of most relevant documents being more frequently cited compared to other scientific areas. Further, the highest authors’ collaboration is observed for Life Sciences and Health Sciences, while Social Sciences exhibit the lowest authors’ collaboration. Moreover, the IEEE Access from Physical Sciences is identified as the most relevant source, while Health Informatics from Multidisciplinary Sciences as the most relevant research field. Finally, artificial intelligence (AI) is by far the most applied disruptive technology across all scientific areas, especially in the context of Life Sciences. Contrary, 3D printing, augmented reality (AR), and drones seem to be not so relevant in the general Covid-19 related context, particularly in Health Sciences and Life Sciences. The findings of the paper add to the existing scientific knowledge and facilitate evidence-based policymaking. © 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.
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In today’s dynamic and hyper-competitive era, knowledge is the backbone of an organization and provides unflagging support in inclusive growth including financial and non-financial terms to the organization. It is essential for organizations including MSME firms to cultivate and nurture knowledge-enriching system within organizations to extract knowledge from external stakeholders, internal stakeholders (like employees), and customers through organization learning ecosystem to understand the essence of past, administer the present, and envision the future roadmap. In recent times, knowledge management practice garners significant attention at leadership level and being considered as strategic initiative in organization which helps in achieving competitive advantage and propel inclusive growth. It also highlights on various factors which are being positively influenced by adopting knowledge management practices in day-to-day operations such as organization’s performance, innovation capability, improve products and services, and job satisfaction. Therefore, organization needs to define a standard practice to acquire, retain, and leverage the knowledge through “knowledge management” initiative constituting creation, acquisition, transfer, storage, and sharing of tacit and external knowledge to reap the benefits across business value chain. To promote the growth of knowledge management in organization’s setting, knowledge management system (KMS) and practice play paramount role with the support of disruptive technologies. Additionally, disruptive technologies arm not only simplify activities to manage knowledge but also enhance experience of the business users. Ubiquitous penetration of disruptive technologies, primarily accelerated by rapid adoption of digital channels (accelerated through COVID), advent of FinTech and InsurTech and adjacencies that many players are getting into with their scale. The small, medium, and micro-sized firms must explore digital technologies to improve customer experience, time to market and reduce costs by honing organizational knowledge. Also, they had to find additional dollars to invest in Next-Gen Technologies-led platforms including Cloud, API, Agile, DevOps, AI/ML, intelligent automation to stay relevant for their customers. Precisely in MSME context, knowledge management is one of the most important factors to secure sustainable growth, create unique offerings (products and services), accelerate business performance and attain inclusive growth. Whether MSME firms are ready to take up the challenge to marry existing knowledge management system and practice with new age disruptive technologies to secure first mover advantage and set an example to Industry and nation for radical growth? © 2022, The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.
ABSTRACT
This paper introduces a novel method for the creation of ideas for disruptive innovations. It provides an application of innovation management techniques to specifics of disruptive technologies, which stand behind the Industry 4.0 (and Society 4.0) changes that are taking place at present. Centered around the Ordo ab Chao technique, the paper presents how contemporary disruptive technologies can attain reflections in the complex creative process that has to lead to disruptive ideas and innovations. Quite some innovative thinking techniques already exist. However, they fail to place emphasis on creation of ideas that are tied to emerging disruptive technologies so as to further deploy them in a focused, yet innovative manner. Hence, this paper presents an effective technique that facilitates creation of disruptive ideas with a focused potential for real-life implementations. Practical application of the method related to challenges in higher education processes amid the COVID-19 pandemic is also demonstrated. Based on the understanding of existing disruptive technologies, the technique is used for the adaptation and improvements of distance-learning processes to further add value for students and our society in general. In brief, the Ordo ab Chao technique is a promising tool for systematic development of disruptive solutions, representing a creative synergy between cutting-edge technologies and innovation management approaches.
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Manufacturers experienced significant disruptions in their operations and demand in 2020, as businesses struggled to cope with COVID-19 and its implications. To control the spread of the virus, governments initiated stay-at-home orders, and many firms were forced to close or limit operations. As a result, there were severe declines in production and employment, both in the United States and in global markets, often at record paces or rivaling the decreases seen in the Great Recession. While activity has started to rebound somewhat in this latest downturn, it will take time for output and hiring to return to pre-recessionary levels-perhaps not until at least 2022-with uncertainties in the outlook pervasive.
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COVID-19 pandemic is on a trajectory to cause catastrophic global upheaval with the potential to alter geopolitical and socio-economic norms. Many countries are frantically responding with staggering financial stimulus recovery initiatives. This opinion-paper reviews challenges, opportunities, and potential solutions for the post-COVID-19 era that focuses on intensive sustaining of agri-food supply chain in tandem with meeting the high demand for new green deal innovation. For example, the development of wet peatland innovation, known as Paludiculture, can intensively sustain and blend agri-food and green innovations that will help support COVID-19 pandemic transitioning. The future looks bright for the creation of new sustainability multi-actor innovation hubs that will support, connect, and enable businesses to recover and pivot beyond the COVID-19 pandemic. The nexus between first 'Green Deal' initiative supporting 64 selected European Startups and SMEs (European Innovation Council) and 43 Irish Disruptive Technology projects are addressed in the context of cross-cutting developments and relevance to COVID-19. Candidate areas for future consideration will focus on climate action, digitization, manufacturing, and sustainable food production, security, and waste mitigation. Recommendations are also provided to facilitate community transitioning, training, enterprise, and employment to low carbon economy.